Working Days: Monday - Sunday
Our Location

Dhahran, Saudi Arabia

Free Contact

+966548051012

since 2019

Your privacy is of utmost importance to ACRRS. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our AC refrigerator repair services

ACRRS – one of the Leading AC Installation and Repair Service Providers in Dhahran

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PRIVACY POLICY PAGE

Your privacy is of utmost importance to ACRRS. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our AC refrigerator repair services. By using our services, you consent to the practices described in this policy. Please take a moment to read through this document to understand how we handle your personal data.

Information We Collect:

Personal Information: When you schedule a repair service with ACRRS we may collect certain personal information such as your name, address, email address, phone number, and other contact details necessary for communication and service delivery.

Appliance Information: To assist our technicians in diagnosing and repairing your AC refrigerator, we may collect specific details about the appliance, including its make, model, serial number, and any reported issues.

Payment Information: When you make a payment for our services, we may collect billing details, including credit/debit card information or other payment methods, as needed to process the transaction.

How We Use Your Information:

Service Delivery: We use the collected information to schedule and provide AC refrigerator repair services efficiently. This includes communicating with you regarding appointment confirmations, updates, and service-related matters.

Customer Support: To address your inquiries, feedback, and complaints, we may use your contact information to respond to your queries and provide customer support.

Service Improvement: We may analyze data collected from repair services to enhance the quality of our services, identify recurring issues, and make improvements for a better customer experience.

Marketing Communications: With your consent, we may use your email address to send promotional materials, service updates, and special offers. You have the option to opt-out of marketing communications at any time.

Data Security:

ACRRS takes appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We employ industry-standard security protocols and continually update our security practices to safeguard your data.

We ensure that only authorized personnel have access to your personal information and that they are bound by confidentiality obligations.

Data Sharing and Disclosure:

Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our repair services, processing payments, or managing customer communications. These providers are contractually obligated to protect your data and use it solely for the purposes specified by us.

. Legal Requirements: In certain situations, we may be required to disclose your personal information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements.

If you wish to have your personal information removed from our records, please contact our customer support team, and we will make reasonable efforts to comply with your request, subject to any legal obligations.

Cookies and Similar Technologies:

Our website may use cookies or similar technologies to enhance your browsing experience. These technologies help us analyze website traffic, improve site functionality, and personalize your interactions with our site.

 You can manage your cookie preferences through your web browser settings. However, please note that blocking certain cookies may affect your ability to access and use certain features on our website.

Changes to the Privacy Policy:

ACRRS reserves the right to update and revise this Privacy Policy periodically. Any changes will be effective immediately upon posting on our website.

We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal information.

Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or the use of your personal information, please contact our customer support team.